Clinical & Compliance · Chart Review

Quality / QA

Review completed ePCR charts, identify documentation gaps, send structured feedback to crews, track remediation, measure chart quality scores, and generate QA reports for medical directors and agency leadership.

Connected Modules4Cross-platform integrations

Operator Roles4Day-to-day users

Workflow Stages8Steps in operational flow

OnboardingActivates at Step 4 after ePCR is configuredWhen this activates

Buyer Value

QA officers work a review queue — not an inbox. Every chart they review produces a feedback record that the medic sees, acknowledges, and responds to. Documentation quality scores trend over time.

Operator Roles4 roles

QA/QI officer
Medical director
EMS supervisor
Agency administrator

Operational Workflow8 stages

01Chart finalized in ePCR
02routed to QA queue
03reviewer opens chart
04findings documented
05feedback sent to medic
06medic acknowledges
07QA score updated
08report generated

Real Screenshot ProofCAPTURED

Current Adaptix Quality / QA screen — Current Adaptix Quality / QA chart review screen

Operational Use Cases4

Chart review queue
Documentation feedback
Remediation tracking
Quality score reporting

Key Features4

Review queue
Finding documentation
Feedback routing
Quality score dashboard

Connected Modules4 integrations

Quality / QA writes to and reads from the following Adaptix workspaces:

ePCR
Billing
Analytics
Compliance

Adaptix CortexASSISTIVE · NEVER AUTONOMOUS

Adaptix Cortex assists operators inside Quality / QA — never autonomously. Every Cortex-generated suggestion is reviewable, attributable, and gated behind explicit human approval for clinical, billing, and platform actions.

Compliance & AuditENFORCED

Tenant-scoped data isolation enforced server-side
PHI access and mutation events written to the platform audit log
Role-based authorization checked on every protected route
Records retained per agency retention policy

Pricing & OnboardingREAL TERMS

Pricing: Included in Standard and above. Core tier provides chart access but not the full QA workflow.
Onboarding: Activates at Step 4 after ePCR is configured. QA reviewers are assigned permissions and review criteria are set during clinical setup.

Initiate

See Quality / QA in your operation

Request a guided walkthrough of Quality / QA, review the public product story, or launch the protected workspace through auth.

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